Refund policy

Returns 

We accept returns within 30 days for any reason (unless otherwise noted on the product page).

Returned items must be in the original condition, including boxes, tags, booklets and labels.

We require the original purchase receipt or email to process your refund.

 

Refunds 

Refunds will be issued to original payment method.

You will be responsible for postage back to us and using the correct packaging to ensure the item is received back without further damage or destruction.

Food products, undergarments, blind box items, products with downloadable content, and other items as noted on the product page cannot be returned for refund.

 

Please contact the below email if you need to organize a return or exchange. 

mercuryrising@ozemail.com.au